Frequently Asked Questions about the online Love Addiction and Heartbreak Recovery Programme

This 10+ hours sensitive compassionate and easy to use recovery programme is for anyone who is experiencing the devastating symptoms of; Love and Loss, Co-dependency, unrequited love, heartbreak, obsessive love, loving too much, anxious attachment, rejection, love withdrawal and an addiction to romantic love.

Once you have gone through the checkout and paid then you should receive an email with a link.

Click on the link to either view the programme online or to download the audio files, workbook and eBooks.

Save this link so you can access the programme in the future.

Click on the link to play the file and then right click and choose Save As.

Don’t worry if technology is not your thing.

The programme is simple to navigate, there are clearly marked buttons at the bottom of each step and there’s a menu to the left hand side where you can go to a specific step if on a larger screen, or at the bottom on a smartphone.

If you’re having problems accessing the online programme we suggest checking the following before you contact us:

  • Ensure your payment has been accepted.
  • Click on the link in the email which was sent to you when you purchased the programme
  • If you are using a computer, switch it off and on again.
  • If you are using a phone, switch it on and on again.

If you are still having problems please email
Technical Support for LARP Programme

Absolutely. The online “Love Addiction and Heartbreak Recovery Programme” is designed to work on any device including mobile phones, iPhones, tablets, laptops and desktops. You don’t need to install any special software other than the standard things like a PDF file reader (most devices have this as standard). If you are looking at this website without any problems then the online programme will work just fine.

We totally understand the need for discretion. Relationships are very sensitive and naturally we may want to remain discreet on our bank statements and credit card bills. When you purchase the programme or any of the other resources the payment is done via PayPal. We use a third party company to handle these transactions and so you should simply see the business name “CTCS” on your card/PayPal statements.

The “Love Addiction and Heartbreak Recovery” Online Programme comes with a  30 day no questions asked money back guarantee. This has been put in place to give you complete peace of mind. If you have completed the programme and you are not satisfied then all you have to do is:

  1. Email requesting a refund.
  2. Make sure you provide the email address you used to register with this site and also the email address you purchased with PayPal if it they are not the same.
  3. Once we have verified that your details are correct we will issue a refund via PayPal.

Once the refund is issued you will no longer be able to access the Online Programme.


Although we use PayPal to manage the payments, you don’t need a PayPal account to be a customer. When you go to the PayPal checkout page, you can skip signing in or creating an account and just pay directly using your preferred payment method.

In this way you don’t need a paypal account to purchase any of Helen’s products or to sign up to the Online Love Addiction and Heartbreak Recovery Programme.

Part of the programme includes online videos which are streamed from my private account on YouTube and Vimeo.

Because they are streamed videos, you can start watching them right away, there’s no need to download them first using up lots of space on your device.

As with all video streaming, irrespective of the device you are using, please be aware that it uses a lot of data. I recommend you are connected to a wifi network rather than using up your data package on a mobile device. Of course if you have unlimited data and are on a good 3G or 4G network then it’ll be fine.

If you have a slow internet connection – if you don’t have a strong connection then the videos may pause at times, while the information downloads. This is because the video is playing faster than your connection can download. The pause allows the player time to get the next bit of the video before playing resumes. If this is happening then you can always watch the video in standard definition (SD). Depending on if it’s YouTube or Vimeo you will be able to change the quality of the video. Click on the HD link or the settings cog, usually found in the bottom right corner.

Obviously we appreciate the need for discretion. Here are a few hints and tips on how to use the programme without anyone finding out. The programme has been designed to work on mobile devices as well as tablets and computers. If you’ve got a smart phone you can simply use your phone. This often provides the most secure way especially if you put a secure lock on the phone such as a pin, finger print swipe or lock pattern. Most modern phones have several ways to stop people getting into them.

1. Email

When you purchase the programme you will be emailed a confirmation email. It is sent immediately and so should be in your inbox within 15 minutes. You will also get an email from PayPal. I would recommend that you don’t use an email account which is shared with your partner if you want to remain discrete. You can create a free email with services like Just google “create a free email account” to find out more.
When you delete your emails make sure you also “empty the trash” as deleted emails stay in the system until the trash is emptied. Usually you do this by right clicking on the deleted folder and selecting “empty the trash” or something similar.

2. Browser

To use the programme you just need a normal web browser. Below we’ve listed one of the most popular browsers and how you can remove your browsing history. Some browsers also have “privacy mode” which means they won’t store any history. You can find out more by searching online for “How do I browse in privacy mode?” along with the name of your browser such as Firefox, Internet Explorer, or Chrome etc.

How to Delete Your History in Chrome (on a computer):

  1. In the top-right corner of the browser window, click the Chrome menu Chrome menu
  2. Click History and recent tabs > History.
  3. Click the button Clear browsing data. A dialog will appear.
  4. From the drop-down menu, select how much history you want to delete. To clear your entire browsing history, select the beginning of time.
  5. Check the boxes for the data you want Chrome to clear, including “browsing history.” Learn more about the types of browsing data you can delete
  6. Click the button Clear browsing data.

How to Delete Your History in Internet Explorer (on a computer):

  1. In Internet Explorer for the desktop, click the Tools button, point to Safety, and then click Delete browsing history.
  2. Select the types of data or files you want to remove from your PC, and then tap or click Delete.

3. Files

The programme includes eBooks which are PDF documents that you can download. But you don’t need to download them. Most browsers will allow you to read the PDF online without having to download it. The main workbook is 320 pages long and so ideally you would want to download it otherwise every time you want to read it online you’d have to wait while the document loads into the browser. If you do want to download the files, it’s easy and one way of being more secure is to get a USB data stick and to only save the files to the data stick. When you’ve finished for the day you can unplug the data stick and put it somewhere safe.

The eBooks are PDF (which stands for Portable Document Format) and it means that you should be able to read them on any device including your mobile smart phone, tablets (like iPads), laptops and desktops. Most machines have the PDF reader software already installed, but if you need to install it (often the case on a Apple Mac for example) then you can get the software which is called Adobe Reader for FREE. There is no charge.

Simply visit the official Adobe Website and follow the instructions.

Simply purchase from the shop and you will get immediate access once your payment has been accepted.

Many years ago Helen experienced first hand how difficult and overwhelming an addiction to romantic love can be. The workbook details this devastating experience in profound depth, woven around her insights, exercises and strategies of her emotional recovery. She has since dedicated, with passion and sincerity, her entire professional life to studying and researching this affliction of the heart when we love too much, at the cost of our emotional well being, and how to overcome it.

Helen knows with certainty that this programme will support you through a painful breakup, love and loss as she has helped hundreds of private clients and people who have purchased her programme, overcome their addiction to love and Co-dependency and all the debilitating symptoms that accompany this. These are people just like you….

Love Addiction is a serious problem which can be harder than an addiction to drugs. There’s neuro-science discoveries which are starting to shed light on the problem from a scientific perspective and taking this into consideration along with personality and behavioural patterns Helen has collated a list of what she calls “classic Love Addiction indicators”.

Helen developed a simple but powerful test which will let you know if you are prone to Love Addiction and anxious attachment. If you think you may have a tendency towards being “Addicted to Love” or are not sure what the signs of “Love Addiction” are then please take the Love Addiction Quiz  It’s a quick online assessment which will let you know how you score on the Love Addiction Index

This programme is for anyone, whether you are male, female, whatever your age and irrespective of your sexual preferences. Throughout the programme Helen bases many of the examples on women and on her own experiences as a woman. However many of the clients she works with are men as well as women.

Perhaps culturally at this time women are more likely to be open and acknowledge their problems, to discuss with others, but Helen knows that anyone can suffer from an addiction to love and Co-dependency. The Online Programme, Workbook and eBooks are all appropriate for anyone who needs help.

Buy Now

Purchase the online Love Addiction and Heartbreak Recovery Programme by clicking on the image to the right